Technical Support

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How Can We Help You?

Our technical support team is dedicated to ensuring you get the most from your ToupTek Astro equipment. Before submitting a ticket, please check our product documentation and software resources for immediate solutions.

Response Time

We typically respond within 24-48 hours during business days. Complex issues may require additional time for thorough investigation.

Faster Resolution Tips

  • Include your product serial number
  • Attach screenshots or error logs
  • Describe your complete setup
  • List troubleshooting steps you've tried

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2 Product Information

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3 Issue Details

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