Purchasing Support

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How Can We Assist Your Purchase?

Our purchasing team is here to help with orders, payments, shipping, invoices, and enterprise cooperation. For general product information, please visit our product catalog. For existing order inquiries, please have your order number ready.

Response Time

We typically respond to purchasing inquiries within 24-48 hours during business days. Urgent requests will be prioritized.

What We Can Help With

  • Order status and tracking
  • Payment and invoice questions
  • Shipping and delivery inquiries
  • Bulk purchase and enterprise cooperation

1 Contact Information

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Please enter a valid email address
Please enter your phone number
Please select your region
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2 Inquiry Details

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3 Attachments (Optional)

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Accepted: JPG, PNG, PDF, DOC, XLS (Max 10MB each)
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Need Immediate Assistance?

For urgent sales inquiries, orders, and purchasing support:

Sales Email astro@touptek.com
International Phone +86-571-89730138
Business Hours Mon - Fri, 9:00 AM - 6:00 PM (CST)
Official Store www.touptekastro.com